Well, it depends on the item. This isn't fast fashion, this is fashion made to last a legacy. On average you can expect to receive you items within 7 business days. If you are in Hanoi, we offer direct shipping though Grab and other alike services, once your item is ready. We aim to deliver your custom-made BĖT products within 2 weeks from the order date. Since some pieces require more time to perfect; and made-to-order, this timeframe allows us to ensure each item meets our high-quality standards .

Each BĖT garment comes with a care label with specific instructions. Generally, we recommend gentle washing in cold water and air drying to maintain the quality and longevity of your pieces.

We accept returns within 30 days of delivery for unworn and unwashed items. Simply contact our customer care team, and they will guide you through the return process. Please note that we do not offer monetary refunds. Returns can be exchanged for another item or store credit.

We provide a detailed size guide on our website for each product. Additionally, our clothing line is unisex, and most items come in two sizes: X (small/medium) and Z (large). Other items, such as T-shirts, are one size fits all. If you’re still unsure, our customer care team is happy to assist with any sizing questions you may have to ensure you get the perfect fit.

Currently, we offer a range of sizes and styles as listed on our website. If you have specific customization requests, please contact us directly, and we’ll do our best to accommodate your needs. Some of our items also offer free customization options, allowing you to add a personal tailoring to your BĖT pieces. Check the product details for available customization features or reach out to our customer care team for more information.

At BĖT, we are committed to ethical production practices. We pay livable wages, source sustainable fabrics, and support local economies by employing independent seamstresses in Vietnam as well as sourcing our materials within the county. From traditional silk villages, to leather from water buffalos in Hoi An, and mother-of-pearl buttons from Ha Long Bay--just to name a few (; This approach not only ensures high-quality craftsmanship but also promotes fair and sustainable fashion. Made for this generation and the next.

Yes, BĖT offers international shipping to most countries. Shipping costs and delivery times may vary depending on your location. For more detailed information, feel free to contact us directly if you have any issues with getting shipping to your country and we'll do our best to work something out for ya.